аЯрЁБс>ўџ -/ўџџџ,џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџьЅС!` №ПХbjbj\­\­ .>Ч>ЧХџџџџџџЄАААААААФшшшш є Ф‰ Ж     ччч  $? hЇ „. АŒ ччŒ Œ . АА  лC Р Р Р Œ А А  Р Œ  Р Р ААР  №ю“ЁИ:Щш– Р  Y 0‰ Р +  +Р +АР HчЎ•|Р duччч. . Ж ччч‰ Œ Œ Œ Œ ФФФ$шФФФшФФФААААААџџџџ  Langdons Website Langdons has been working in partnership with Bridgwater College since June 2007 to build and sustain a culture of learning and development across Langdons. We regard this investment as crucial to the future success of our company and one that will enable us to continue to provide the highest level of service to our customers. The key to this was that ‘Bridgwater College were the first training organisation to really listen to what we wanted’. In return, Langdons has kindly supported the Bridgwater College staff’s need for continuing professional development in the logistics sector. Langdons has invested in two customised four day management development programmes for 17 middle managers and a two day supervisory development programme for 5 supervisors over the last 12 months (running from July 07 to September 08). These programmes have been designed and delivered by Bridgwater College as part of this partnership. They have been very well received, enabling managers to continue with their professional development and make improvements to benefit the business. The objectives were to provide formal training in leadership and management, value the contribution and skills of managers, raise awareness of good practice, develop new skills and focus and share experience and learning across the business. Each manager has carried out an improvement project from research to implementation, adding value to the business. Projects were presented on a follow up day. These developments have been closely followed by a Customer Service skills course for 13 key people in customer facing roles across the business and in all the depots including staff from a Chillnet partner. This has allowed staff to discuss standards and systems, and share experience and good practice. In addition to this they formulated a new procedure for consideration by Directors. Participants enjoyed the training and appreciated the company’s investment in them. ] ^ a Щ Ы д е ъ э    e Ž “ — Н Р ж о  = > O Q n  „ “ ” Ж Й М Н Ш к х ™ › В Р ” Г п р 7:‡АЬд iŸЅЈЉЛРТХќјќєьєшєќєјєфьєќршќрќрќрќјќмќиєиєираьрєиќєќєќишќєрєрєшєрєрєЬфєьєиќh01[ *h•o1h hх?Ђh•o1h h0|ЛhК+s *h•o1h•o1hэZhь^іhтv€Bе ж e f M N р с НОРСТХ§§§§§§§§§§§§§§§§§Хў,1hА‚. АЦA!А "А # $ %ААХАХ Ф†œH@ёџH Normal CJOJQJ_HaJmH sH tH DAђџЁD Default Paragraph FontViѓџГV  Table Normal :V і4ж4ж laі (kєџС(No List ХџџџџежefMNрсНОРСТЧ˜0€€˜0€€˜0€€˜0€€˜0€€˜0€€˜0€€˜0€€˜0€€˜0€€˜0€€˜0€€˜0€€˜0€€˜0€€˜0€€˜0€€ХХ Х №8№@ёџџџ€€€ї№’№№0№( № №№B №S №ПЫџ ?№џџ  ’|aV  ’$1T  ’МaV  ’єеU ! ’œT " ’dT # ’tT $ ’ЄT % ’\ўT & ’,КT ' ’ЬљT ( ’TT BBMxxƒˆˆ“Ч   LTT‚ŠŠ ’ššЧ  = *€urn:schemas-microsoft-com:office:smarttags €PlaceName€= *€urn:schemas-microsoft-com:office:smarttags €PlaceType€9 *€urn:schemas-microsoft-com:office:smarttags€place€ Ј ЧЧДсЧЧ х  эZ•o101[К+sтv€х?Ђ0|ЛКдЌjкиHуь^іџ@€ЅЅ\ЌJ ННЅЅХP@џџUnknownџџџџџџџџџџџџG‡z €џTimes New Roman5€Symbol3& ‡z €џArial"ёˆ№аhwєЪ†wєЪ†QгЩІ((!№  nД‚‚r4dТТ“ДrХ2ƒ№мHX)№џ?фџџџџџџџџџџџџџџџџџџџџџтv€2џџ›Langdons has been working in partnership with Bridgwater College since June 2007 to build and sustain a culture of learning and development across Langdonsmckie Spencer Dixonўџр…ŸђљOhЋ‘+'Гй0 ˜ DP`lxŒ ЄА а м ш єфœLangdons has been working in partnership with Bridgwater College since June 2007 to build and sustain a culture of learning and development across Langdonsmckie Normal.dotSpencer Dixon2Microsoft Office Word@Œ†G@n†(кЩ@ђŸ И:Щ@ђŸ И:Щ(ўџеЭеœ.“—+,љЎ0” hpŒ”œЄ ЌДМФ Ь tфBridgwater CollegeТЈ œLangdons has been working in partnership with Bridgwater College since June 2007 to build and sustain a culture of learning and development across Langdons Title ўџџџ ўџџџўџџџ !"#ўџџџ%&'()*+ўџџџ§џџџ.ўџџџўџџџўџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџRoot Entryџџџџџџџџ РFАМЋЁИ:Щ0€Data џџџџџџџџџџџџ 1TableџџџџWordDocumentџџџџ.SummaryInformation(џџџџџџџџџџџџDocumentSummaryInformation8џџџџџџџџ$CompObjџџџџџџџџџџџџqџџџџџџџџџџџџўџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџўџ џџџџ РFMicrosoft Office Word Document MSWordDocWord.Document.8є9Вq